Lovely how the copy on their homepage is "Shit happens — Be on top of it." Trust... | Hacker News

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		gargarplex on June 16, 2015 \| parent \| context \| favorite \| on: Exception Monitoring and Response Lovely how the copy on their homepage is "Shit happens — Be on top of it." Trust me, that same organizational/cultural ethos applies to customer service, wherein I dealt with petulant, arrogant and occasionally wrong 20 somethings.

gargarplex on June 16, 2015 [–]

The support rep engineer was truculent. Petulant was the wrong word.

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